Customers grow your business

Discover how a customised loyalty program can make a heavy impact on overall customer experience for your organisation.

Why RewardCo?

RewardCo delivers hundreds of program customisation every year, helping you grow customer relationships within the organisation and with new customers too.

Comprehensive

Grow your business and customer base through active engagement

Unlimited customer groups by various criteria
Storage to share product & service catalogs
Quickly receive deals, sales, claims and receipts
Create multiple sales offers and reward options

Flexible

Build new experiences, launch faster, and reach more customers

Customised login portal that builds trust
Nominations that boost interaction
Scheduled gift dispatch that show you care
Combine tools and spin a program anytime

Engagement Pillars

The framework for successful customer management and engagement.

Participation

Make participation simple, repeatable, delightful, transparent and ubiquitous.

Motivation

Motivate with everyday interactions, customer events, rewards and more.

Persuasion

Persuade with KPIs, deal offers, visual feeds and leaderboards.

Recognition

Reinforce belief in the value of doing more with formal and informal recognition.

ORGANISATIONAL BENEFITS

A software designed first with business benefits in mind.

HAPPY CUSTOMERS

Rather than high pressure tactics, use practices like customer recognition to engender cohesion and customer happiness.

Huge Savings. More Productivity

Utilize solutions to help qualified customers acquire your products or services while conserving cash for other business priorities.

HIGHER RETENTION

Attrition rates are much lower for engaged customers. Customers who are engaged are more loyal and invested in a continuous business relationship.

BETTER CUSTOMER EXPERIENCE

A customer portal means saving time and money managing customers while you strengthen your capabilities and better serve customers.

GREATER SALES

Engaged customers go the extra mile to reach business success. They are highly motivated to stick to and improve your customer relationship goal.

Peace of Mind

Customisable settings that gives you and your customers peace of mind such as customised dashboards, campaign offers, email triggers and notifications, and much more.

ENGAGEMENT TOOLS

Build and boost customer relationships with these exclusive tools for customers.

ENGAGEMENT CORE

Prime engine to power engagement, encompassing customer management, points system, data import, dashboards and more.

Gifting

Create lists of recipients for corporate gift-giving and fulfillment. Use incentives where appropriate to show appreciation to stakeholders.

Feedback

Organisation-wide feedback system providing a means to receive and collate feedback, suggestions, comments and ideas.

Catalog

Optional wide range of items available for customer redemption. Use your own catalog or preferred reward items if preferred.

NOMINATION

Create formal recognition categories and allow for manager or customer nominations including star ratings.

Survey

Save thousands of dollars running external surveys. Create, target and publish pulse or periodic surveys to gauge satisfaction, user experience and more.

Challenge

Use game concepts to stimulate performance. Create challenges that stimulates accomplishment of personal and corporate objectives.

Referrals

Simplify referrals, making it easy for customers to refer new business and manage customer to customer referrals.

Claims

Turn this feature on to increase sales and reward customers for selling your products.

Try before you buy

A powerful, ready-to-use platform to grow a loyal customer base and boost sales.

FREQUENTLY ASKED QUESTIONS

How do I get started?

Simply sign up for a trial. Our customer success team will be in touch to get you started and provide assistance with setting up.

Do you offer any discounted plans?

Yes, we offer discount on annual plans, when they are paid upfront. Bigger discounts are available on biennial or triennial plans.

What is an Engagement Audit?

An Engagement Audit assesses your current situation, determining your unique and specific issues, and makes recommendations as to how you would improve and deal with the significant engagement factors that effect your organisation.

Can I cancel at any time?

Yes, you can. Regular billing, in advance, begins at the end of your 14 days trial. You can choose to pay monthly or yearly (to secure a lower price). You can cancel before your next payment is due to discontinue the program.

Is there a setup fee?

No, there are no setup fees on any of our plans. We have training guides available to help you with setting up your program. If needed, you can request an Engagement Audit or Program Design Consultation, for a fee.

How can I organise an audit?

You can organise an Engagement Audit anytime by completing a simple request or by getting in touch with your account manager.

How long are your contracts?

Plans are paid in advance monthly or annually. You can upgrade or downgrade your plan at any time. There are no refunds for cancellation or downgrades.

Do I need a credit card to sign up?

No. You can sign up and trial Rewardco for 14 days without entering your credit card details. At the end of your trial, you will need to provide your credit card details for ongoing billing.

Who manages the programs?

Your own staff can manage the program, and develop engagement modes relevant to strategies and tactics you want to implement internally. You may also delegate management to our customer success team if preferred.

Customer Engagement Questions?

ENGAGE BETTER WITH CUSTOMERS

Our engagement experts are on standby to answer your questions about our comprehensive customer engagement software.