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April 14, 2014

Customer Rewards on a Budget

It is well established that giving a little something back to your customers does wonders for retention and thus, profits. There are lots of different customer rewards programs available but when you’ve only got a small budget, creating that ‘wow’ factor that you want people to associate with your business can be difficult. If your […]

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April 7, 2014

How to Build Good Working Relationships

Work takes up a big chunk of our lives. Assuming that you work an average of 40 hours per week and that you take four weeks annual leave each year, you will be in work for 1920 hours per year.

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March 28, 2014

Types of Customer Reward Programs

Customer retention is not only cheaper than acquisition but it’s easier and it’s better for your business in the long run. With strong customer reward programs in place, you can be sure that your customers will be returning to you time and again, which can only possibly have a positive impact on your bottom line.

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March 17, 2014

Why the Customer is Not Always Right!

Coined in 1909 by Harry Selfridge (of London’s Selfridges fame), the phrase “the customer is always right” is a popular one among businesses today. The concept is intended to evoke images of idyllic customer service where the customer is happy and the employee is subservient (but also happy).

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November 2, 2013

Replacing Staff: A Costly Affair

Hidden business costs and the cost of high staff turnover can be phenomenal. Learn why staff retention is important and how you can make it work.

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November 1, 2013

Reward Items Fitting Your Members

At RewardCo, we develop solutions tailored for you and offer rewards that are appropriate for your company regardless of business size and budget.

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