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Refund Policy

Members must return any Products purchased through the Rewards Catalogue which are faulty, damaged or unfit for use within seven working days of delivery in order for Us to assist the Member to claim an exchange or refund. In respect of any such exchange, RewardCo will endeavour to organize for the collection of the faulty, damaged or unfit Product and to arrange for the dispatch of a replacement at no further cost to the Member.

If a Member does not return any faulty, damaged or unfit Products within seven working days of delivery, there will not be any Points adjustment or Refund.

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