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Retail sales claims
Every camera sold on the shop floor, rewarded.
Blonde Robot's Robots Rewards program let retail employees claim the products they sold and spend their points in a rewards shop.
Client snapshot
- Industry
- Camera and imaging distribution
- Country
- Australia
- Participants
- Retail sales employees at stores that sell Blonde Robot's brands, about 290 accounts
- Modules
- Claims, Rewards (points shop)
- Run by
- Run it yourself. Blonde Robot ran the program.
The challenge
The challenge
Blonde Robot sells its brands through independent and chain camera retailers. The people who decide which camera a customer walks out with are the employees behind the counter, and they work for the store, not for Blonde Robot. Blonde Robot needed a way to reward those employees for each sale of its products, with proof that every sale was real.
The program
What they set up
Robots Rewards, a branded program
Retail employees joined a program in Blonde Robot's own brand.
A product catalog for claims
About 2,970 products were set up as claimable, so employees picked the exact model they sold.
A receipt behind every claim
Employees uploaded the sale receipt as a PDF with each claim. Almost every claim carried one.
Checks before points
Blonde Robot's own team reviewed each claim before points were awarded.
A points shop
Employees spent their points on rewards in the program's own shop.
Results
Results
About 150 retail employees submitted claims across the program. Nearly every claim came with a receipt, so Blonde Robot could see exactly which products were selling, and where.
11,600
sales claims submitted
Blonde Robot, Robots Rewards
95%
of claims approved
Blonde Robot, Robots Rewards
480,000
units claimed, across about 790 products
Blonde Robot, Robots Rewards
720
points-shop orders
Blonde Robot, Robots Rewards
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Schedule a demo
See a program like this, set up for you.
A 30-minute demo shaped around your program. We'll show you both ways to run it.
- A program like Blonde Robot's, set up for you
- Both ways to run it: yourself, or with RewardCo
- No obligation and no sales pressure