Use case: customer engagement

Give customers a reason to choose you, and come back.

A customer engagement program in your brand. Customers claim rewards for buying, earn points for coming back and get thanked for referring friends.

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Example customer screens with a sample camera brand: a points balance, an approved purchase claim, rewards and a referral thank-you.

Example brand and sample data.

The problem

Discounts win the sale. They rarely win the customer.

A price cut is forgotten the day after the purchase. A reward the customer has to claim, track and spend keeps your brand in front of them for weeks. The hard part is making it simple to claim, fair to every buyer and easy to check.

A comparison. With a discount, the customer hears from you once, on the day they buy. With a reward, they hear from you when they buy, when they claim, when the claim is approved and when they spend the reward, over several weeks.

A discount

One moment with your brand

A reward

Four moments with your brand

What you can run

Customer programs you can run on RewardCo

  • Purchase claims

    Customers who buy a qualifying product submit a claim with their receipt and get a reward.

  • Cash back campaigns

    Customers claim cash back on selected products during a set period.

  • Loyalty points

    Customers earn points for purchases and other actions, and spend them in your rewards catalog.

  • Referrals

    Customers refer friends and earn a reward when the referral meets your rules.

How it works

From purchase to reward in four steps

The same steps for one camera or ten thousand.

  1. 01

    Buy

    The customer buys a qualifying product from you or a retailer.

  2. 02

    Claim

    They visit your branded site and upload their receipt.

  3. 03

    Check

    Rules check the product and date. Duplicate claims are flagged. Your team or ours approves the claim.

  4. 04

    Reward

    The customer gets points, a gift card or a payout to their bank.

Example screens with sample data.

Example

Example: a camera brand's purchase reward

A camera brand offers a reward to anyone who buys a selected camera during a set period. Customers submit a claim with their receipt on a site in the brand's name. Each claim is checked against the qualifying products before the reward is released, and customers can see where their claim is up to.

Illustrative example.

A real program like this

Olympus rewarded customers who bought qualifying products, with an online claims program in its own brand. RewardCo ran the program.

Read how Olympus rewarded customers who bought qualifying products

Why RewardCo

Built for rewards customers trust

Your brand, your web address.

Customers deal with you, not with us.

Proof behind every reward.

Each reward traces back to a receipt and an approval.

Rewards customers want.

Gift cards in seven countries, catalog rewards and payouts to local bank accounts in many currencies.

Run it your way.

Run it yourself, or have RewardCo check claims, pay rewards, help customers and send you a monthly report.

Schedule a demo

See a customer program set up like yours.

A 30-minute demo shaped around your program.

Schedule a demo
  • Purchase claims, points and referrals
  • Both ways to run it: yourself, or with RewardCo
  • No obligation and no sales pressure