Cashback and vouchers for workshops

Cashback for the workshops that keep trucks on the road.

Knorr-Bremse rewards truck workshops and fleets across Europe for buying genuine parts. They claim online with an invoice and are paid to their bank account.

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Example screen: a workshop's phone showing claim KB-20788 for 184 euros under a genuine parts bonus, with the distributor invoice attached, the claim approved and the cashback paid to the bank in euros through Airwallex. Sample screen.

Example screen, not the client's live program.

Client snapshot

Industry
Commercial vehicle systems and parts
Country
Europe
Participants
Truck workshops and fleets, buying through distributors
Modules
Claims and cashback, Vouchers, Rewards (bank payouts), White-label (three sites)
Run by
Have RewardCo run it. RewardCo manages the program for Knorr-Bremse.

The challenge

The challenge

Workshops and fleets can choose from many brands of parts, and they buy through distributors, not from Knorr-Bremse directly. Knorr-Bremse wanted to reward them for choosing genuine parts and services, across several countries and currencies, with proof behind every payment.

The program

What they set up

  1. Three branded sites

    Separate sites for fleets, workshops and loyalty, each in the Knorr-Bremse brand, with reporting in one place.

  2. A parts catalogue for claims

    About 1,500 parts are set up as claimable.

  3. Campaigns through the year

    Campaigns cover diagnostic licences, tools, a parts bonus, ECU repair and retrofit.

  4. Vouchers

    Voucher templates let Knorr-Bremse issue offers for each campaign.

  5. Invoice-backed claims

    Workshops upload the distributor invoice with each claim, and RewardCo's team checks and approves it before any payment.

  6. Payouts with currency conversion

    Approved cashback is paid through Airwallex to the workshop's bank account, in EUR or the local currency, with conversion handled for them.

Results

Results

What the program does for Knorr-Bremse and the workshops it rewards.

  • Every cashback payment traces back to an invoice and an approval.
  • Workshops across Europe are paid to local bank accounts in EUR or their local currency, through Airwallex.
  • Knorr-Bremse can run new campaigns, such as a parts bonus or a tools offer, without rebuilding the program.

Modules in this program

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