Member engagement

Keeping a business chamber's members in the room.

Sydney Hills Business Chamber ran its member events, MyBoard groups and referrals in one programme in its own brand.

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Example screen: a chamber member's phone in the Member Engagement Programme showing their next MyBoard meeting, with their registration confirmed, their MyBoard group of 8 members and an invitation to refer a business. Sample screen.

Example screen, not the client's live programme.

Client snapshot

Industry
Business chamber
Country
Australia
Participants
Member businesses and their people, about 180 accounts
Modules
Events, Groups, Referrals
Run by
Have RewardCo run it. RewardCo managed the programme for the Chamber.

The challenge

The challenge

Sydney Hills Business Chamber runs regular events for its members, and MyBoard: small peer advisory boards where member business owners meet to advise each other. The Chamber wanted one place, in its own brand, where members could see what was on, register, keep up with their MyBoard group and refer other businesses, and where the Chamber could see who was taking part.

The programme

What they set up

  1. A programme site in the Chamber's brand

    Members signed in to the Sydney Hills Business Chamber Member Engagement Programme.

  2. Events with attendance

    The Chamber listed its events, from MyBoard meetings to networking events, and attendance was recorded for each one.

  3. MyBoard peer advisory groups

    Twelve MyBoard groups were set up, each with its own members and meetings.

  4. Member referrals

    Members could refer other businesses to the Chamber from the same site.

Results

Results

The Chamber ran its events and MyBoard groups through the programme for more than two years, so every meeting and who came to it sat in one place.

  • 180

    member accounts

    Sydney Hills Business Chamber, Member Engagement Programme

  • 150

    events run

    Sydney Hills Business Chamber, Member Engagement Programme

  • 1,800

    event attendance records

    Sydney Hills Business Chamber, Member Engagement Programme

  • 12

    MyBoard groups

    Sydney Hills Business Chamber, Member Engagement Programme

Modules in this programme

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