Use case: customer engagement
Give customers a reason to choose you, and come back.
A customer engagement programme in your brand. Customers claim rewards for buying, earn points for coming back and get thanked for referring friends.
The problem
Discounts win the sale. They rarely win the customer.
A price cut is forgotten the day after the purchase. A reward the customer has to claim, track and spend keeps your brand in front of them for weeks. The hard part is making it simple to claim, fair to every buyer and easy to check.
A comparison. With a discount, the customer hears from you once, on the day they buy. With a reward, they hear from you when they buy, when they claim, when the claim is approved and when they spend the reward, over several weeks.
A discount
One moment with your brand
A reward
Four moments with your brand
What you can run
Customer programmes you can run on RewardCo
Purchase claims
Customers who buy a qualifying product submit a claim with their receipt and get a reward.
Cashback campaigns
Customers claim cashback on selected products during a set period.
Loyalty points
Customers earn points for purchases and other actions, and spend them in your rewards catalogue.
Referrals
Customers refer friends and earn a reward when the referral meets your rules.
How it works
From purchase to reward in four steps
The same steps for one camera or ten thousand.
- 01
Buy
The customer buys a qualifying product from you or a retailer.
- 02
Claim
They visit your branded site and upload their receipt.
- 03
Check
Rules check the product and date. Duplicate claims are flagged. Your team or ours approves the claim.
- 04
Reward
The customer gets points, a gift card or a payout to their bank.
Example
Example: a camera brand's purchase reward
A camera brand offers a reward to anyone who buys a selected camera during a set period. Customers submit a claim with their receipt on a site in the brand's name. Each claim is checked against the qualifying products before the reward is released, and customers can see where their claim is up to.
Illustrative example.
A real programme like this
Olympus rewarded customers who bought qualifying products, with an online claims programme in its own brand. RewardCo ran the programme.
Read how Olympus rewarded customers who bought qualifying productsWhy RewardCo
Built for rewards customers trust
Your brand, your web address.
Customers deal with you, not with us.
Proof behind every reward.
Each reward traces back to a receipt and an approval.
Rewards customers want.
Gift cards in seven countries, catalogue rewards and payouts to local bank accounts in many currencies.
Run it your way.
Run it yourself, or have RewardCo check claims, pay rewards, help customers and send you a monthly report.
Book a demo
See a customer programme set up like yours.
A 30-minute demo shaped around your programme.
- Purchase claims, points and referrals
- Both ways to run it: yourself, or with RewardCo
- No obligation and no sales pressure