Set clear expectations and goals for employees and use game concepts to stimulate performance. Make feedback normal, pervasive, continuous. Recognise achievements both great and small. Get expert consultation now.
Set clear expectations and goals for employees and use game concepts to stimulate performance. Make feedback normal, pervasive, continuous. Recognise achievements both great and small. Get expert consultation now.
No matter how diligent you are and how fantastic your customer service is, you are bound to get unhappy customers occasionally. How you handle situations like that are as important, if not more import...