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  1. Home
  2. Legal
  3. Website Terms of Use

Website Terms of Use

The rules for using rewardco.com, our marketing website.

Last updated
27 October 2026
Version
1.0
For
Website visitors and prospects

https://rewardco.com/legal/terms-of-use/

Legal documents
  1. Website Terms of Use
  2. Privacy Policy
  3. Participant Terms
  4. Returns and Refunds Policy
  5. Reward Delivery
  6. Our Reward and Payment Suppliers
  7. Service Agreement
  8. Service Level Agreement
  9. Accessibility Statement
  10. Modern Slavery Statement
Contents
  1. The short version
  2. 1About these terms
  3. 2Definitions
  4. 3What this website is, and what it is not
  5. 4Using the website
  6. 5Our content and brand
  7. 6Information on the website
  8. 7Forms, demo requests and the newsletter
  9. 8Links to and from other websites
  10. 9Our liability
  11. 10Changes to these terms and the website
  12. 11Governing law
  13. 12Contact us

The short version

  • These terms apply when you use rewardco.com, our marketing website. They do not cover the program sites where participants earn and redeem points. Those have their own terms.
  • You can read, share and link to our content. Do not copy it for commercial use, misuse the site or try to break it.
  • We try to keep the site accurate, but it gives general information, not advice. The terms of any service you buy from us are in your agreement with us.
  • Your rights under the Australian Consumer Law are not affected.
  • New South Wales law applies.

This summary helps you find your way. The full text below is what applies.

1.About these terms

1.1

These terms apply to your use of the Website. By using the Website, you agree to them. If you do not agree, please do not use the Website.

1.2

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded by contract.

2.Definitions

In these terms:

  • Program Site means a website, usually carrying a client's or an agency's brand, where participants in a recognition, incentive, loyalty, claims, cashback or referral program take part.
  • RewardCo, we, us and our mean Rewardco International Pty Ltd (ABN 84 169 704 938).
  • Website means rewardco.com and its regional versions (including /en-gb/ and /en-us/), but not Program Sites.
  • you means the person using the Website, and, if you use it for an organisation, that organisation.

3.What this website is, and what it is not

3.1

The Website gives information about RewardCo and the RewardCo platform, and lets you book a demo, sign up for our newsletter and contact us.

3.2

Program Sites are separate. If you are a participant in a program, the Participant Terms and that program's own rules apply to you, not these terms. There is no central participant login on the Website: each program has its own web address. Our help pages explain how to find yours.

3.3

If your organisation subscribes to RewardCo, our Service Agreement and your Order Form apply to the services, not these terms.

4.Using the website

You must not:

  • use the Website in a way that breaks the law or the rights of others;
  • try to get unauthorised access to the Website, our systems or any Program Site;
  • introduce viruses or other harmful code, or interfere with the Website's operation, including by placing an unreasonable load on it;
  • use automated tools to copy or collect content or data from the Website, other than search engines and similar services indexing it in the usual way; or
  • submit false or misleading information through our forms, or submit another person's details without their permission.

5.Our content and brand

5.1

We, or the people who license content to us, own the content on the Website, including text, images, designs, product screenshots and software. The name RewardCo and the RewardCo logo are our registered trade marks.

5.2

You may view, download and print Website content for your own information, and share links to it. You may quote small parts of our articles if you name RewardCo as the source and link to the page.

5.3

You must not otherwise copy, change, republish or sell our content, or use our name or logos, without our written permission.

5.4

Client names and logos shown on the Website belong to those clients and are shown with their permission.

6.Information on the website

6.1

We try to keep the Website accurate and up to date, but its content is general information. It is not legal, tax, financial or other professional advice, and it does not take account of your circumstances.

6.2

Product descriptions, examples and screenshots show how the platform can be used. Some figures, names and examples are marked as samples and are illustrations only. The features you receive depend on your agreement with us.

6.3

Case studies describe specific clients' programs. Results vary from program to program.

7.Forms, demo requests and the newsletter

7.1

When you book a demo, sign up for the newsletter or contact us, we handle your information as our Privacy Policy describes.

7.2

You can unsubscribe from the newsletter at any time using the link in any issue.

7.3

If you send us ideas, feedback or suggestions, we may use them to improve our services without obligation to you. Please do not send us confidential information through the Website's forms.

8.Links to and from other websites

8.1

The Website links to other websites, such as our social media pages and our suppliers' sites. We do not control those websites and are not responsible for their content or their privacy practices. A link is not an endorsement.

8.2

You may link to any public page of the Website, as long as you do not suggest that we endorse you, or frame the Website within another site.

9.Our liability

9.1

The Website is provided free of charge. To the extent the law allows, we do not promise that it will always be available, error-free or free of viruses, and we are not liable for any loss arising from your use of, or inability to use, the Website, or from relying on its content.

9.2

This section does not limit any liability that cannot lawfully be limited, including under the Australian Consumer Law, or our liability for fraud.

10.Changes to these terms and the website

10.1

We may change the Website at any time.

10.2

We may update these terms. The updated terms apply from the "Last updated" date shown at the top. If you keep using the Website after that date, the updated terms apply to your use.

11.Governing law

11.1

These terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of New South Wales.

11.2

If you are a consumer in New Zealand, the laws of New Zealand also apply to the extent that they cannot be excluded. If you are a consumer in another country, this section does not take away any protection given to you by the consumer laws of that country.

12.Contact us

Email legal@rewardco.com, or write to us at 1/6 Hassall Street, Parramatta NSW 2150, Australia.

Related documents

  • Privacy Policy

    For Everyone: visitors, clients, agencies and participants

    How RewardCo handles personal information, for itself and on behalf of client organisations.

    Last updated 27 October 2026

  • Participant Terms

    For Participants: staff, dealers, channel partners, consumers and referrers

    The terms for taking part in any program on the RewardCo platform.

    Last updated 27 October 2026

  • Service Agreement

    For Client organisations and agencies

    The subscription contract, covering managed services, rewards funding, data and agencies.

    Last updated 27 October 2026

All legal documents

Questions about this document

Email
legal@rewardco.com
Company
Rewardco International Pty Ltd, trading as RewardCo
ABN 84 169 704 938
Post
1/6 Hassall Street
Parramatta NSW 2150, Australia

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This page is in Australian English only. The other regions open at their home page.

Contact

1/6 Hassall Street, Parramatta NSW 2150hello@rewardco.com

RewardCo acknowledges the Burramattagal people of the Dharug Nation, the Traditional Custodians of the land in Parramatta where we work, and pays respect to Elders past and present.

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