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Resources

Browse engagement articles and tips, download ebooks and module overviews, or explore the RewardCo advanced features.
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RewardCo Cloud Expands Employee Engagement Through Gifted.PH Partnership

At the heart of employee engagement is increased participation through reward and recognition system...
March 1, 2022
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Core Values and Performance—Connecting Your Power Sources

We previously discussed how periodic reevaluation of benefits and incentives can help keep employees...
December 4, 2020
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Personalising Employee Recognition—The Intricacies of Rewards & Praise

We previously discussed how periodic reevaluation of benefits and incentives can help keep employees...
November 20, 2020
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Spotting Poor Performance Lickety-Split

We previously discussed how periodic reevaluation of benefits and incentives can help keep employees...
November 6, 2020
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Why Is Trust So Important for Employee Engagement?

We previously discussed how periodic reevaluation of benefits and incentives can help keep employees...
October 23, 2020
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7 Ways To Increase Customer Loyalty

We previously discussed how periodic reevaluation of benefits and incentives can help keep employees...
October 9, 2020
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The Three Pillars of Employee Engagement

We previously discussed how periodic reevaluation of benefits and incentives can help keep employees...
September 11, 2020
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A Consequential Shift in Employee Engagement Measurement

Traditionally, organisations use surveys once a year to measure employee engagement. This approach, ...
August 28, 2020
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Learn How To Improve Sales Real Quick 101

January 22, 2020
E-BOOK

Marketing Toolkit for Customer Engagement

The term “globalization” refers to the shift from insular societies toward a more integrated wor...
January 22, 2020
PRODUCT OVERVIEW

Key Performance Indicatator (KPI)

January 22, 2020
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Small Adjustments Yield Big Rewards

We previously discussed how periodic reevaluation of benefits and incentives can help keep employees...
June 27, 2015
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Shake Up Your System

Employee motivation is a hot topic these days. With companies providing more and more appealing bene...
June 24, 2015
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Avoid These Conflict Resolution Mistakes

In previous posts, we’ve discussed some things managers and business owners can do to aid in resol...
June 12, 2015
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Remember This When Dealing with Conflict

In our last post, we addressed some of the initial steps managers and leaders can take to aid in res...
June 10, 2015
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Disagreements Happen

We’ve previously discussed workplace conflict and its potential to disrupt the activities and prod...
June 8, 2015
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Prepare For Their Leave

When a staff member requests extended leave, in many cases due to an impending childbirth or adoptio...
May 20, 2015
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Extended Leave Don'ts for Employers

Once an employee has indicated they need to take extended leave, a business owner has several decisi...
May 18, 2015
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Help Them Help You

In our last post we discussed how personal lives can affect professional lives, sometimes despite ou...
May 14, 2015
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Employee Leave Matters

On occasion, an employee’s personal life can completely overwhelm their professional life. Some ex...
May 11, 2015
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Life Affects Work

In a perfect world, human beings would be able to perfectly compartmentalize their lives and never e...
May 8, 2015
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Alleviate Workplace Tension

Sometimes despite a manager’s best efforts, an office can become an extremely tense environment. O...
April 28, 2015
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Stop Tension Before It Starts

Last time we discussed how tension can gain a foothold in a business, directly affecting employee pr...
April 24, 2015
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Watch Out For Workplace Animosity

There are a number of factors potentially affecting an employee’s level of productivity, which can...
April 21, 2015
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Everyone Wants to Be A Good Boss

A considerable amount of space in the business world is allotted for lists of reasons why it’s imp...
April 18, 2015
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Let Them Choose

We've discussed in previous posts (linked) some of the potential pitfalls of choosing specific gifts...
April 16, 2015
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Become A Better Leader

Strong leadership is important for every business owner. Regardless of industry, the person in charg...
April 13, 2015
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Identify Leadership Potential

Previously we discussed the importance of strong leadership to a business. Now let’s look at some ...
April 9, 2015
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What Makes A Leader Part II

In the previous installment, we discussed several facets that contribute to effective leadership. Th...
April 6, 2015
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What Makes A Leader Part I

Effective leadership is imperative to the success of any business and there are a number of things a...
April 3, 2015
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Leaders: The Foundation of Any Business

Leadership skills can make or break a company. If a leader is weak, a business can start to experien...
April 1, 2015
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Do Loyalty Programs Work?

It’s a simple question with a complex answer. In the first study of its kind, two Australian resea...
March 8, 2015
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Make Globalization Work For You

Despite the hurdles inherent in doing business internationally, there are plenty of benefits to the ...
March 5, 2015
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The Hurdles of Globalization

The term “globalization” refers to the shift from insular societies toward a more integrated wor...
March 2, 2015
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Employee Recognition Programs: Some basic guidelines

“Employee Recognition” was once a gesture of nicety and gratitude from an organization to its em...
February 27, 2015
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Tips and Tricks for Interviews

Job interviews can be stressful prospects for employers and prospective employees. While an applican...
February 15, 2015
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Make the Most of Employee Interviews

Oftentimes job seekers believe the greatest share of job interview stress is resting on their should...
February 12, 2015
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The Biggest Interview Mistake You Should Never Make

In the mid 2000’s, employers and HR professionals conducting job interviews were suddenly smitten ...
February 10, 2015
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The Argument for an Office

We’ve previously discussed the benefits of teleworking, or working from home. However, no business...
February 4, 2015
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The Benefits of Teleworking

Recent years have seen a growing trend in telecommuting, or working from home, for a variety of busi...
February 1, 2015
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Growing Your Client Base

The savvy businessperson is always looking for ways to grow their client base. A solid client base w...
January 30, 2015
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Weather the Season

The first few months of the year affect different businesses in different ways. Some companies will ...
January 27, 2015
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Low Oil Prices Can Work For You

For the last seven months, the world has watched as oil prices have continued to decline. While this...
January 23, 2015
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Review Employees Effectively Part II

We began the conversation on strategies for creating an effective employee review process, including...
January 18, 2015
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Review Employees Effectively Part I

Performance reviews are important, invaluable tools for business owners to keep staff working smooth...
January 17, 2015
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Get Employees Back To Work

As the winter holidays draw to a close, seasonal vacations end and employees return to work with a l...
January 16, 2015
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Set Yourself Up for Success

The beginning of a new year brings a world of new opportunities for a business. Previous successes c...
January 15, 2015
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Avoid New Year Motivation Pitfalls

In a perfect world, employees would return to work from winter holidays ready to start a new year. U...
January 14, 2015
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Retain Those Millennials

Once you’ve attracted the attention of the millennial generation, the work really begins. This up ...
November 28, 2014
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Attracting the Millennial Generation

Who are Millennials? The Millennial generation has been defined as those born between 1980 and 1996,...
November 27, 2014
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Gifts Not to Give Clients and Staff

Gift giving is complicated. Choosing the right gift can seem like an impossible task without a littl...
November 26, 2014
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Specific Gifts for Clients and Staff

We’ve talked about some general ideas for gifting, which are helpful guideposts along the road for...
November 25, 2014
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General Gifts for Clients and Staff

We’ve written before on a variety of topics surrounding corporate gift giving for both employees a...
November 25, 2014
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What Makes A Referral Program Successful

As previously discussed, referred customers can be some of the most beneficial to a business in both...
November 22, 2014
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Are Customer Referrals Important?

What is a customer referral? A referral occurs when one customer recommends a business to another pe...
November 21, 2014
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Build Customer Loyalty

A solid, loyal customer base. It’s what every business owner wants. Repeat business is the life bl...
November 20, 2014
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KPIs: Careful Planning is Key

We’ve talked about Key Performance Indicators in the past. It’s a phrase managers of all kinds a...
November 20, 2014
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Measuring Employee Satisfaction

As the effects of employee job satisfaction on a business have been well documented, taking steps to...
November 19, 2014
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Improve Your Employees’ Happiness

In light of recent posts detailing the potential causes and effects of workplace dissatisfaction, th...
November 12, 2014
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Potential Job Satisfaction Pitfalls

As previously mentioned, there are a number of factors contributing to employee satisfaction, some o...
November 11, 2014
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Employee Satisfaction and How It Affects Your Business

Employee satisfaction or job satisfaction is simply the phrase used to describe how content or satis...
November 11, 2014
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Make the Most of Business Relationships

In any business, relationship building is key. Once upon a time, the act of doing business was trans...
November 7, 2014
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Maximize Your Corporate Gift

Business to business gift giving is a common way, particularly around the holidays, to express appre...
November 5, 2014
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Corporate Gifts Outside the Holidays

Gift giving is not exclusive to an employer/employee relationship in the business world. One of the ...
November 4, 2014
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Employee Motivation In Theory and Practice

Human motivation is a simple sounding idea that is, in reality, extremely complex. Hundreds of pages...
November 1, 2014
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The Psychology of Gift Giving

Gift giving is a common occurrence in many cultures across the planet. Humans give gifts to express ...
October 31, 2014
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Culturally Complex Rewards

The world is an increasingly smaller place with the continuing advances of modern technology. Client...
October 30, 2014
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The Impact of Rewards on Performance

Many employers across the planet use a rewards system of some kind to aid in motivating their employ...
October 29, 2014
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Customer Affiliate Programs

You've probably come across websites telling you to join their affiliate network and earn a specifie...
September 24, 2014
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Clients and Customer Gift Ideas

Every company understands the value of rewarding customers. Customers are the most important asset t...
August 25, 2014
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Client and Customer Referral Program

Customer referral programs have gained massive popularity over the past few decades and more so in r...
July 16, 2014
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Employee Recognition Tools and Programs

According to a report published on InteliSpend as of 2010 55% of employees were unsatisfied at work....
June 16, 2014
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Customer Referral Programs

Marketers are going back to one of the most traditional forms of marketing, which is word of mouth. ...
June 2, 2014
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Gifting Solutions and Corporate Gift Ideas

In the same way that we give gifts to friends and family, it is important to give gifts to our clien...
May 26, 2014
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How to Reward your Customers

Did you know that the concept of customer rewards systems is not entirely new? While it seems like...
May 19, 2014
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Employee KPI Measurement Tools

Key Performance Indicators (KPIs) are set to measure performance. There are different reasons why an...
May 12, 2014
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What are Key Performance Indicators (KPIs)?

Each business and industry has its own set of Key Performance Indicators (KPIs). In the retail sec...
May 5, 2014
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Employee Rewards

Reward and recognition programs seem to have been widely accepted in the corporate world and ar...
April 28, 2014
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Gift Ideas for Clients and Employees

Etiquette experts suggest that management should give their employees gifts as a form of recognition...
April 21, 2014
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Customer Rewards on a Budget

It is well established that giving a little something back to your customers does wonders for retent...
April 14, 2014
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How to Build Good Working Relationships

Work takes up a big chunk of our lives. Assuming that you work an average of 40 hours per week and t...
April 7, 2014
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Customer Acquisition vs. Customer Retention

Customer acquisition is a big thing in business. It is estimated that on average, companies spend ov...
March 31, 2014
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Types of Customer Reward Programs

Customer retention is not only cheaper than acquisition but it’s easier and it’s better for your...
March 28, 2014
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Why the Customer is Not Always Right!

Coined in 1909 by Harry Selfridge (of London’s Selfridges fame), the phrase “the customer is alw...
March 17, 2014
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Client and Customer Affiliate Programs

Client affiliate programs provide one of the easiest and most efficient ways to increase sales and ...
March 10, 2014
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Rewards Programs for Customers

Customer rewards programs are proving to be one of the most effective ways of gaining customer loya...
March 10, 2014
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Clients and Customer Gift Ideas

Gifting clients is an art that should be learned in businesses. The gifts you give to your clients m...
March 10, 2014
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Employee KPI Measurement Tools from RewardCo

Key Performance Indicators (KPIs), are the measurements used to analyze an organization’s performa...
March 10, 2014
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Client and Customer Referral Programs

Having a client referral program is a great way to promote your products and services. After all, ...
March 10, 2014
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Effective Outsourcing – Why You Should Do It

How? The number of tasks that a business has to handle can be overwhelming and employing staff membe...
March 3, 2014
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Principles of Good Customer Service: Things that Customers Love to Hear (and why they’re important)

Good customer service is paramount to creating customer loyalty and increasing sales. How you approa...
February 25, 2014
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Are You Making These 12 Common Website Mistakes?

In this day and age, having a website is crucial to the success of your business. Many customers wil...
February 17, 2014
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How to Handle Unhappy Customers

No matter how diligent you are and how fantastic your customer service is, you are bound to get unha...
February 10, 2014
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Top Tips for Starting Customer Reward Programs

Customer retention is important for developing a good customer base and thus, increasing sales. That...
February 3, 2014
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Increasing Customer Loyalty

Customer retention is vital for the success of any business. It may seem hard in face of the interne...
January 27, 2014
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Simple, Hassle-Free Fulfillment

It can be frustrating when you know what you want to implement but don’t have the time or resource...
January 20, 2014
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Why RewardCo?

Research shows that spending time engaging your customers and your employees will have a positive im...
January 13, 2014
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The Business Benefits of Employee Incentives

The business benefits of implementing reward programs are becoming more and more obvious. Discover w...
November 7, 2013
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Reward and Recognition Programs

Here are some tips on setting up a reward and recognition program - one that will work for your empl...
November 7, 2013
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Improving Employee Engagement

Reward programs are a great way to engender job satisfaction and increase productivity. Here are som...
November 5, 2013
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Reward Program Pitfalls: Things to Avoid when Implementing an Employee Reward Program

Like everything in life, reward programs come with their own hurdles. Be careful not to fall into a...
November 4, 2013
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Employee Rewards on a Small Budget

There are ways to reward staff without making big dents in your overheads or strangle your cash flow...
November 3, 2013
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Five Ways to Make Employee Rewards Really Count

To make sure that your employee rewards really count, our reward programs are designed to impress yo...
November 3, 2013
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Replacing Staff: A Costly Affair

Hidden business costs and the cost of high staff turnover can be phenomenal. Learn why staff retenti...
November 2, 2013
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Types of Employee Benefit Programs

There are lots of ways in which you can reward your employees and show recognition of their hard wor...
November 2, 2013
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Reward Items Fitting Your Members

At RewardCo, we develop solutions tailored for you and offer rewards that are appropriate for your c...
November 1, 2013
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Tailored Reward Solutions

In order for a reward and recognition program to be successful, it should be customised to your busi...
November 1, 2013
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